Slow replies cost you customers
Someone messages in the evening, at the weekend or while your team is busy — and gets no reply. They simply go to whoever answers first.
AI receptionist for your business
No customer enquiry
should go unanswered.
An AI receptionist that replies within 30 seconds, helps customers choose a service and books an available time — day, night and weekends.
Personal demo — 10–15 minutes
Where businesses lose customers
Your customer has already reached out.
AI automation helps you keep them.
From slow replies to forgotten follow-ups — we automate the processes that help solve these problems.
Your team spends most of its time answering the same questions
“How much does it cost?”, “Is there an available slot?”, “When is delivery?”, “What documents do I need?”, “Is it in stock?” — instead of selling, your staff are constantly acting as a help desk.
Enquiries are scattered across channels
Instagram, Telegram, your website, phone calls and other channels operate separately. Messages are easy to miss, forget or handle too late.
Without consistent follow-up, potential customers disappear
“I'll think about it”, “message me later”, “I'll come back in spring” — and the team forgets to follow up. Often, your business has already paid to acquire that lead.
Existing customers are left behind
A customer has already bought from you, had treatment, travelled or taken a course — but no one automatically reminds them about their next appointment, purchase or additional service. This is one of the most cost-effective ways to generate repeat revenue.
Human error costs your business money
A team member is busy, off sick, has gone home, missed a message, forgotten a callback or qualified a lead incorrectly — and your business loses money. The risk is especially high at night, in the evening, at weekends and during peak hours.
How it works
One process.
From enquiry to appointment.
More than answers.
Helping customers take the next step.
The customer describes what they need. N&P Agency advises them, helps them choose a service, checks the current schedule and offers available times.
When a situation needs a person, the conversation can be handed over to your receptionist.
This recording shows an appointment-booking conversation. Use the website's demo chat to learn about N&P Agency, plans and setup. We will show the agent working with your knowledge base, calendar and CRM during a personal live demo.
01
RespondsAnswers customer enquiries 24/7.02
AdvisesRecommends and sells services based on customer needs.03
ChecksWorks with a separate calendar for each team member.04
BooksBooks the selected service at the agreed time.05
Follows upReschedules, cancels appointments and sends reminders.Who it's for
AI automation for your business.
Salons and clinics
Bookings, reminders and returning customers
Travel agencies
Find options and reply faster than competitors
Construction and renovation
Qualify leads before an on-site visit
Wholesale and distribution
Availability, pricing and new dealers
Courses and schools
Enrolment and attendance
Lawyers and accountants
Initial intake without taking up a partner's time
Integrations and control
AI connected to your real business operations
A powerful solution is more than a chat box in the corner of your website. We design AI agents and workflows to work within your processes: CRM, ERP, email, messaging, spreadsheets, knowledge bases, tasks and reporting. Otherwise, it is just an expensive toy.
Discuss integrationsCRM, ERP, APIs and spreadsheets
We connect forms, CRM, ERP, spreadsheets, knowledge bases, catalogues, APIs and other tools so your AI works with the right data and information is not lost between departments.
Email, messaging and your website
We work with the channels your customers actually use: your website, email, messengers, enquiries, quizzes, forms, AI replies, reminders and follow-up workflows.
Your documents and knowledge base
AI can use approved instructions, FAQs, sales materials, spreadsheets, catalogues, SOPs and internal documents to give answers based on facts, not guesswork.
Private environments and access
For businesses handling sensitive information, we design access controls, data-use rules, activity logs and architecture around the company's security requirements.
Setup
How we implement AI automation
From process analysis to launch and monitoring.
Setup takes 3–14 working days, depending on the plan.
01. Business and process analysis
We examine how your business works today: where enquiries come from, how your team replies, how bookings or sales happen and where leads get lost. We identify processes an AI agent can handle.
02. Building and integrating your AI agent
We tailor the AI agent to your business: services, pricing, rules, schedules and conversation flows. We connect the channels, CRM or calendar it needs so it can do more than answer questions — it can take real action.
03. Launch, monitoring and automation
We test the agent with realistic scenarios, resolve issues and launch it. Your AI agent works 24/7: answering questions, qualifying customers, booking and rescheduling appointments, sending reminders and handing over only the enquiries that need a person.
N&P Agency's first projects
We are launching our first 5 projects on special terms
We are deliberately limiting the number of clients at launch so every AI agent can be personally configured and tested. Reserve your place during a personal demo.
Book a demoN&P Agency plans
Choose a plan for your business.
Setup takes 3–14 working days, depending on the plan.
$500One-time setup fee
An agent that knows your website and answers customers outside working hours.
- Knowledge base from your website and documents
- Website widget in your brand colours
- Contact collection + Telegram notifications
- Google Sheets enquiry log
- Ukrainian + English
- CRM or Google Sheets integration
$850One-time setup fee
An agent that keeps conversations going, follows up with customers and helps your team handle enquiries.
- Everything in Quick Start, plus:
- Telegram bot powered by the same agent
- Automatic follow-up when a lead goes quiet
- Dashboard of conversations and reasons for lost leads
- Automated promotional messages
from $1500One-time setup fee
An AI agent for multiple channels, more complex processes and real actions in your business systems.
- Everything in Premium, plus:
- API actions: calculations, bookings and order status
- Instagram, WhatsApp, Viber — one shared agent
- Invoice creation or in-chat payments
- Private environment and access controls
Support from $60/month
If needed, we handle agent hosting, the LLM, knowledge-base updates and answer-quality checks. Support is optional.
Answers based on your data
The agent uses an agreed knowledge base. If information is missing, it brings in your team.
You stay in control
We hand over the code and access. The agent runs in your accounts without a mandatory support subscription.
Services provided by N&P Agency.
FAQ
Frequently asked questions.
Does AI replace the receptionist?
N&P Agency helps with repetitive enquiries. When a situation needs a person, the conversation can be handed over to your receptionist.
Will AI work with our services?
The knowledge base, services, prices, specialists, appointment lengths and booking rules are configured for each business.
Can you connect our CRM?
That depends on its API. Before setup, we need to check access to the schedule and support for creating, rescheduling and cancelling appointments.
Is there a working AI chat on the website?
The website has a demo chat with answers about N&P Agency services, plans and setup. It currently uses prepared scenarios and does not create real bookings. We connect the production AI agent to each business's knowledge base, calendar and CRM. We will show its capabilities in a 15-minute personal demo.
How much does setup cost and how long does it take?
Quick Start — $500, Premium — $850, Vip — from $1500. Setup takes 3–14 working days, depending on the plan.
What needs to be agreed before handling customer data?
Before setup, we need to define access to conversations, data retention and deletion, and the rules for handing a conversation over to a person.